Terms of use

Privacy policy of the dollfus-muller.com website

1. Preamble

The personal data you entrust to us when you visit our website is processed in accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation of April 27, 2016, known as the "RGPD".
In the interests of transparency, we present our privacy policy, which aims to inform you of the conditions under which we collect and process your personal data when you visit our website.

2. Identity and contact details of the data controller and DPO

The data controller is Dollfus & Muller at the above address.
If you have any questions concerning the management of your personal data or the exercise of your rights, you can contact us by e-mail at the following address: contact@dollfus-muller.com

3. Purpose and legal basis of data processing

Dollfus & Muller processes personal data on the following legal bases:

1) On the legal basis of your consent (art. 6.1.a):

Management of contact requests

2) On the basis of our legitimate interest (art. 6.1.f):

Management of site administration and security: the legitimate interest being to ensure the security and functionality of our website.

Cookies deposited strictly for the provision of a service, and those that enable or facilitate communication by electronic means.

4. Categories of personal data processed

"Personal data" is understood according to the definition that is given in art. 4 of the RGPD, it refers to any information concerning an identifiable or specifically identifiable natural person.
Identification data: we collect data via our forms: surname; first name; e-mail address; telephone number; company name; personalized message

Technical data:
Connection to our site automatically involves the collection of the following data:
IP address; time stamps (date and time of connection); technical data relating to the equipment and browser used; data relating to website navigation are collected;

5. Recipients of personal data

The personal data you provide will be forwarded to the following recipients:

Strictly authorized Dollfus et Muller in-house personnel
Dollfus et Muller's subcontractors and service providers who process data on behalf of Dollfus et Muller.

Site hosting :
ASTERIUM - 30 rue François Spoerry - 68100 Mulhouse - France
OVH SAS - 2 rue Kellermann - 59100 Roubaix - France

6. Data retention period

Dollfus et Muller undertakes to keep your personal data for no longer than is necessary for the purposes for which it was collected.

• Purpose: Management of contact requests / Retention period: 24 months from last contact with Dollfus & Muller.
• Purpose: Site administration / Retention period: 12 months

7. Data transfer

Dollfus et Muller uses service providers located in France and the European Union.
Nevertheless, when necessary, Dollfus et Muller may transfer your data to service providers operating outside the European Union.
In such cases, Dollfus et Muller ensures that its service providers have a level of protection deemed adequate by the European Commission. Failing this, if personal data is processed in countries that are not recognized as offering an adequate level of protection, Dollfus et Muller makes every effort to ensure that its service providers are committed to complying with RGPD-compliant guarantees for such transfers: standard contractual clauses approved by the European Commission, binding corporate rules (BCR) or any other scheme recognized by this regulation.

8. Security

In application of current legislation and regulations Dollfus et Muller and any subcontractors undertake to preserve the confidentiality, availability and integrity of your personal data by undertaking to implement all necessary technical and organizational measures.

9. Exercising your rights

In accordance with current legislation and regulations, you have the following rights:

• The right to access your data at any time (Article 15 of the RGPD).
• The right to rectify, update or supplement your data (article 16 of the RGPD)
• The right to demand the erasure of your data (Article 17 of the GDPR)
• The right to withdraw your consent at any time (Article 13-2 c of the RGPD)
• The right to limit the processing of your data (Article 18 of the GDPR)
• The right to object to the processing of your data (Article 21 of the RGPD)
• The right to portability of your data, where it is subject to automated processing (Article 20 of the RGPD).

To exercise these rights, you can contact us:

• Electronically at the following address: contact@dollfus-muller.com
• By post at the following address
  Dollfus & Muller
  63 rue de Reiningue
  68990 Heimsbrunn
  France